Consumer confusion over UK sugar tax

Two thirds of UK consumers believe the new soft drink sugar tax also applies to sweets/sugared confectionery, new research suggests.

According to the study by Nielsen, nearly eight in 10 people are aware of a potential new sugar tax, but the vast majority incorrectly think it applies to far more products than just soft drinks.

Not one respondent surveyed correctly identified the tax only applies to sugary soft drinks. Some 59% mistakenly cited chocolate and similar numbers for biscuits (57%) and cakes (56%). Overall, the average person believes it applies to at least four product categories, while 28% don’t think it applies to soft drinks – the category it is solely meant for.

“Currently, there’s a huge misunderstanding about what products the sugar tax affects, so when it comes in, the government, manufacturers and retailers have an enormous education job on their hands to avoid unforeseen consequences beyond fizzy drinks,” says Sophie Jones, senior shopper analytics consultant at Nielsen. “Most notably, in high sugar categories where shoppers incorrectly think prices have gone up or, indeed, any other category where people may offset the higher price of fizzy drinks by buying less of other things.”

In terms of how a tax on soft drinks would affect people’s behaviour, 47% said it wouldn’t have any effect and 11% would simply switch to cheaper brands. However, 23% said they would buy less soft drinks and 13% would stop buying them. Some 14% would spend less in other categories to offset higher soft drink costs.

The research found that the tax is more likely to affect younger soft drink consumers: 41% of 18-34 year olds say they’ll buy less or stop buying soft drinks, compared to 35% of 35-54s and 32% of people 55+.

“Brands who target younger people clearly have the most to lose from the tax so they’ll have to work much harder to keep these consumers, such as offering low-calorie variants,” added Jones.

A majority (54%) believe the tax will help fight obesity – with 18% thinking it should go further than just sugary soft drinks – while 46% don’t believe it will help.

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