Needle in a digital haystack

Date: 12/01/2012

Amid continuing gloom on the High Street, and major supermarket chains bemoaning disappointing Christmas sales (although I’m struggling to summon up any sympathy for Tesco, and its ‘our worst Christmas in 20 years’ wail when, in fact, sales fell by less than one per cent. The rest of us are feeling the pinch, so why shouldn’t they?) e-fulfilment and returns business iForce has released some interesting figures.
According to the logistics firm, of the 6.2 million orders it despatched last year, some two million were ‘collect from store’ orders. And that figure is 38 per cent higher than the previous year.
That means, far from killing off high street trade, the internet can actually increase footfall, with ‘collect from store’ customers enjoying the best of both worlds – the ability to browse and order from the comfort of home, while avoiding postage costs by collecting from a nominated store. Brilliant.
Someone once said of the internet that one of it strengths is its ability to help consumers find the right needle in a digital haystack of data.
I agree.
As someone who has spent many December days attempting to find the perfect present in a haystack of high street Christmas shoppers, I find the digital version infinitely preferable.


Leave a Reply



Back to Blog


Tell a Friend

«





Latest Issue

MAY 2012

SENSITIVE SUBJECT
Complete guide to allergen control

TROUBLE IN STORE?
Rogue ingredient risk to food brands

CREAM OF THE CROP
Stevia's dairy industry potential


MAY 2012

Login

SUBSCRIBE

Featured Article

A sensitive situation

A sensitive situation

Proper allergen control procedures can be a matter of life or death. Jo Paxton, head of product and supplier assurance at international food sa... more >

Most Read Stories